Reference

sultan toto Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open an account, verify your phone, use DANA or QRIS, and browse from a mobile device.

Account dataWallet recordsDevice choicesPolicy requests
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sultan toto sultan toto Privacy Policy For Your Account
HELP WITH DATA

Get Policy Help Beside Your Account

A clear contact path matters when a Privacy Policy question affects your login or wallet status. Start from the account help entry and include your registered phone number, the date of the event and the relevant payment reference. We use those details to locate the right record without asking you to send a wallet password or full payment credentials.

Team online

Account help

Use the account help path for questions about phone verification, login records or a request to correct your personal data. We may ask you to confirm account ownership before discussing details.

Wallet status

For DANA, OVO, GoPay, QRIS or bank transfer records, share the transaction time and reference shown in your receipt. Our support route can compare that event with the account record.

24/7 Support

The 24/7 Support entry is the direct route when a privacy request and an account access issue happen together. Keep your device available so we can explain the next verification step.

YOUR DATA CONTROLS

What We Keep Secure For Your Account

We handle Privacy Policy requests through the same account checks used for phone verification, because a data change should not expose someone else's record.

Phone verification

Before we discuss account data or process a material change, we may confirm the phone number linked to your account. This step helps prevent an unauthorised person from taking control of your request.

Payment references

For DANA, OVO, GoPay, QRIS and bank transfer activity, we use transaction references and status details for matching and dispute checks. We do not need your wallet password for that purpose.

Device signals

Your browser type, device identifier and security events can be recorded when you log in from mobile or desktop. These signals help us investigate unusual sessions without reading unrelated device content.

Cookie choices

Cookies can retain login state, language selection and your policy choice. You can manage cookies through your browser settings, although switching them off may require you to repeat an account step.

Retention requests

Ask us how long a data category is retained and why it remains necessary. We assess removal or reduction requests against account security, transaction records and obligations that depend on local law.

Change requests

To correct, access or question your data, use the account help path with your registered phone number and request details. We confirm ownership first, then explain the available action and timing.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the account, payment and device questions you are most likely to have before opening an account. We keep the route practical: check the relevant record, confirm ownership when needed and ask through account help. Eligibility and access depend on local law.

It covers account details, phone verification, payment references, device signals, cookies, security events, retention and requests to access or correct data connected with your account.

No. We use payment references, timestamps and status responses to match DANA or QRIS activity with your account. Do not send a wallet password when contacting our support route.

Browser type, device settings and security events help us recognise unusual login activity, protect sessions and investigate access concerns. We do not use those signals to read unrelated content on your device.

Use the account help entry, provide your registered phone number and state that you want a data access request. We confirm account ownership before discussing or sending account-linked details.

Yes. Send the record you believe is incorrect through account help, with the reason for the correction. We may request verification and will explain any restriction that depends on local law.

Retention depends on the record's purpose, such as account security, transaction matching or dispute handling. Ask through account help for the category involved and we will explain the applicable period.

Yes, the policy applies when you access your account through a mobile browser or desktop browser. Cookies and device signals may differ by browser settings, while access remains where local law permits.

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